These “Payment Security Terms” govern the electronic payment processes and transaction management framework for www.crossloomglow.com (hereinafter referred to as “this Website”). This Website is operated by CROSSLOOM GLOBAL SHOP SDN BHD (a company registered in Malaysia; Registration No.: 202601024704(1686801-X)); we have established standardized payment protocols for customers located in the European Union, the United States, and Malaysia.
**Corporate Identity and Billing Descriptor**
All financial processing for this Website is managed directly by our registered corporate entity. Upon completion of a transaction, the payee name (billing descriptor) appearing on your bank or credit card statement will be as follows:
**Billing Descriptor:** CROSSLOOM GLOBAL SHOP SDN BHD
Our corporate registration details and website operational identity remain consistent across all administrative and payment accounts.
**Supported Payment Methods**
To ensure a convenient checkout experience, we support various certified international payment methods. Accepted payment methods include:
**Credit and Debit Cards:** Visa, Mastercard, and American Express
**Digital Wallets:** Apple Pay, Google Pay, and other authorized e-wallets
All orders require full payment at checkout before processing can begin.
**Payment Processing and Transaction Assessment**
**Payment Processor:** Electronic payment transactions are processed by Stripe, our primary payment processing provider.
**Account Requirements:** Customers are not required to create, hold, or log into a Stripe account to make a payment. Transactions are completed directly via our encrypted checkout interface using your chosen payment method.
**Risk Assessment and Transaction Monitoring:** Stripe conducts periodic risk assessments and monitors transaction activity to identify anomalous or irregular patterns, thereby maintaining the stability and operational security of the checkout system.
**Post-Payment Shipping Arrangements:** Once payment authorization is successful, order preparation and shipping will proceed in accordance with the timeframes specified in our separate “Shipping Policy.”
**Data Protection, Privacy, and Cookie Control**
We process personal transaction data in compliance with applicable data protection regulations in Malaysia (PDPA), the European Union (GDPR), and the United States.
**Cookie Consent Mechanism:** This Website features a cookie management banner. Non-essential cookies are activated only after a visitor explicitly consents by clicking the “Accept” button on the cookie banner. Data Processing: Personal payment information is encrypted and transmitted directly via channels compliant with the Payment Card Industry Data Security Standard (PCI-DSS). For detailed information regarding the processing of personal data, please refer to our Privacy Policy.
Customer Inquiries and Response Times
If you have questions regarding transaction verification, payment records, or administrative billing matters, please contact our customer service team:
Email for written inquiries: comfort@crossloomglow.com
Response Commitment: Our administrative team will review and respond to all email inquiries within 24 to 48 hours.
Business Contact Information
Company Name: CROSSLOOM GLOBAL SHOP SDN BHD
Company Registration No. (SSM No.): 202601024704(1686801-X)
Operating Brand: Crossloomglow
Registered Address: NO.28, PERSIARAN BERCHAM SELATAN 8, TAMAN DESA KENCANA, 31400 IPOH, PERAK, Malaysia
Official Contact Email: comfort@crossloomglow.com
Contact Number: +601153804528